Martin Zarate

Business Applications Developer for internal implementation of Cherwell CSM. Primarily focus on the design, development, testing, and maintenance of application changes to the Cherwell product to ensure business requirements are met. Designing and maintaining existing content, conceptualizing and developing new content based upon UI/UX standards, and integrating content with third-party applications.

• Administration on ITSM Cherwell Software.
• SQL and RDBMS design, Scrum Methodology, Git, ITIL Standards.
• UI/UX designing, developing, or managing software using a WYSIWYG/layout tool (rapid prototype tool, content management system, etc.)
• Aesthetic sense for user interface design, color, and typography.
• Create use-case scenarios, personas, and workflow diagrams.

Contract position. Working on multiple projects as Web Developer. Technologies used include:

• HTML5, CSS3, JavaScript, Bootstrap, AngularJS, Responsive and Mobile First.
• Basic PHP and Python usage.
• CMS administration, WordPress.
• Adobe CS6 Photoshop and Adobe After Effects.
• Git for version control.
• Create mockups, wireframes, and prototypes.
• Collaborate with the development team on custom made internal software tools built with C# and Python.
• Migrate Flash technology assests to HTML5/CSS3.

Reporting directly to the V.P. of marketing, worked closely with the marketing department and graphic designers to modify and create web pages for all kinds of campaigns and purposes. Technologies used include:

• HTML5, CSS3, JavaScript, jQuery, Bootstrap, Responsive and Mobile First.
• CMS administration such as iCentris and WordPress.
• Created and modified HTML emails using ExactTarget.
• Adobe CS6 Photoshop
• Git for version control.
• Developed new client-facing landing pages.
• Optimized pages for speed and scalability.
• Created mockups, wireframes, and prototypes.
• Created CSS consistent across all browsers and platforms.

Reporting directly to the COO, modified and created web pages for all kinds of campaigns and purposes. Served as a project manager assistant, analyzed and troubleshot web issues, offered an effective solution within the system limitations. Identified and defined future web and system modifications, created a work plan, overviewed and monitored the project implementation, and tested project outcome. Evaluated and tested the project outcome. Technologies used include:

• HTML5, CSS3, JavaScript, jQuery, and Bootstrap.
• CMS administration, WordPress.
• Created and modified HTML emails using Campaign Monitor.
• Adobe Photoshop
• Developed new customer-facing landing pages.
• Optimized pages for speed, scalability, and responsive layouts.
• Created mockups, wireframes, and prototypes.
• Project management.

Used Remote Server connection to the Web Server and manipulated SQL syntax to store or retrieve data based on customer needs. Used HTML and CSS to format the output of the SQL report on the web pages. Technologies used include:

• HTML, CSS, and JavaScript.
• SQL and basic server administration (Linux/Windows).
• Provided technical support to customers via telephone and email.
• Conducted proprietary software training classes for small groups.